Yes, we use secure and encrypted payment systems to ensure that your payment data is fully protected. Your information is handled with the highest level of security and never shared with third parties.

Yes, we accept a variety of online payment methods, including ideal, credit cards, debit cards and other trusted digital payment options, ensuring a seamless shopping experience.

You can visit our Privacy Policy page for detailed information about our payment methods, security protocols, and transaction processes. If you have additional questions, feel free to contact our support team.

We accept all major credit, ideal and debit cards, as well as secure payment platforms like PayPal and other region-specific payment methods to make your checkout experience as convenient as possible.

Orders are processed within 1-2 business days, and delivery within the Netherlands typically takes an additional 2-5 business days. You’ll receive a tracking number to monitor your shipment every step of the way.

We offer free shipping on orders over €150. For orders under €150, shipping costs are calculated at checkout.

Yes, free shipping is available for orders over €150.

Currently, we only ship within the Netherlands. Expanding internationally is something we may consider in the future.

We currently ship exclusively to addresses within the Netherlands. If you’re located elsewhere, we appreciate your interest and hope to serve your area in the future.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

You can request a refund within 14 days of receiving your order. Ensure the items are unused, undamaged, and in their original packaging when returning them.

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our Refund Policy to see if you're eligible for a refund.

Return shipping costs are the responsibility of the customer, regardless of whether the original order qualified for free shipping or not.

Return shipping costs are the responsibility of the customer, regardless of whether the original order included free shipping.